November, 2008

Panning for Partnership Gold


I ran across an interesting situation last week that could have been handled several ways.

It seems there were two individuals that had applied for a franchise. The franchisor's initial evaluation was positive. The candidates' background was positive. They had several years of experience successfully running a non-competing business.

Measure Trustworthiness, Work Ethic and Attitudes to Drugs & Drinking


Dishonest employees are devastating to businesses; a U.S. Department of Commerce study revealed that one-third of employees steal from employers.

All told, American businesses lose more than $200 billion annually to employee theft. This does not include additional losses caused by illegal drug use, poor work ethic, behavior problems or poor performers on the job.

Hiring High Performing QSR Staff


“It was a set-up. You know how it goes. A friend of a friend thought that we would be perfect for each other. And we were…at first.

When we met, we hit it off right away. He knew what I wanted to hear; he had all the right answers. He knew what I was looking for.

Selecting Retail & QSR Managers


Trying to find good people to manage your business is like trying to find a diamond in your backyard.  That’s why human resources teams have one of the toughest jobs in the business world.  Decisions that H/R makes on a daily basis can affect a company for years, for better or worse.

Do You Have The Franchisee Qualification Secret Weapon?


The one that helps you:

  • Increase franchise sales,
  • Increase profitability,
  • Lower recruitment costs,
  • Have happier franchisees,
  • Increase royalties?

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