Recent Blog Articles
May 15, 2014, 1:42 PM
When the opportunity arose to interview restaurant employees, I jumped at it. After all, who could explain why restaurants have such high turnover rates more than the people who are leaving a restaurant to go to another one? They gave me insight, not only on what it takes to keep good employees, but also on how hiring a great management team affects your restaurant. In our last blog, I interviewed restaurant employees about inappropriate manager/employee relationships and how it caused high turnover. For this blog, I asked them about the great restaurants they worked in and how this affected staff turnover.
Apr 24, 2014, 1:47 PM
Let's try an experiment. Pick your 10 best franchisees. Describe their personalities. Are they all the same? Or are they all different? If you're like most franchisors, you'll say that they are all different.
Apr 4, 2014, 1:47 PM
Is this the dirty little secret that’s affecting your restaurant’s turnover? Is your manager, the person you trust to run your business, causing you to lose valuable employees due to inappropriate relationships, favoritism, and decreased morale?