The one that helps you:
Or do you use the "traditional" franchise qualification model? One that leads to:
Trying to find good people to manage your business is like trying to find a diamond in your backyard. That’s why human resources teams have one of the toughest jobs in the business world. Decisions that H/R makes on a daily basis can affect a company for years, for better or worse.
“It was a set-up. You know how it goes. A friend of a friend thought that we would be perfect for each other. And we were…at first.
When we met, we hit it off right away. He knew what I wanted to hear; he had all the right answers. He knew what I was looking for.
Dishonest employees are devastating to businesses; a U.S. Department of Commerce study revealed that one-third of employees steal from employers.
All told, American businesses lose more than $200 billion annually to employee theft. This does not include additional losses caused by illegal drug use, poor work ethic, behavior problems or poor performers on the job.
ZeeProbe enables consumer, market and financial intelligence for franchised, retail and multi-unit type organizations around the world to help meet your most ambitious goals of growing market share and increased profitability.
I've had the pleasure of attending an IFA session with Tom and found his message visionary very practical. He advocates taking care of you internal customers – your employees – so they become your marketing ambassadors.
Many major franchisors consider him the "guru" of consulting and education in the retail, hospitality, and service industries.
Shep Hyken, CSP, CPAE is a speaker and author who workswith companies who want to build loyal relationships with their customersand employees. His customer service articles have been read in hundredsof publications, and he is the author of Moments of Magic™, The LoyalCustomer and the Wall Street Journal best selling book The Cult of theCustomer.
I've been reading his newsletters for years and heard him speak. I strongly recommend him.
http://hyken.com
ZeeProbe enables consumer, market and financial intelligence for franchised, retail and multi-unit type organizations around the world to help meet your most ambitious goals of growing market share and increased profitability.
Fred Berni
President, Dynamic Performance Systems Inc.
Intelligent franchisee and employee selection / qualification systems
478 Valermo Drive
Etobicoke, ON, Canada M8W 2M7
North America: 1-800-719-9993
Overseas: +1-416-201-0202
e-mail: Fred@DynamicPerformanceSystems.com
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