In these days of “lawsuit madness”, I’ve lately been hearing franchisors express a concern about the possible legal ramifications of not accepting a candidate as a franchisee. The concern? The… Read More »Imagine What A Judge Would Do
Picture yourself walking up to the lectern, cameras clicking away while reporters shout questions at you. Once again, you’re having to apologize in front of the press for the misdeeds… Read More »Yes! It can happen to you!
Is this the dirty little secret that’s affecting your restaurant’s turnover? Is your manager, the person you trust to run your business, causing you to lose valuable employees due to inappropriate relationships, favoritism, and decreased morale? Do your managers explain away your restaurants turnover rate this way? Employees that […]
Remember when you were in school (for me, it was the Stone-Age), and you anxiously awaited your test results from your teacher? Would the paper have a gold star, or… Read More »How to Make An Average Franchisee a Great One
“…personality tests are often invalid, unreliable, and unfair…” according to Annie Murphy Paul in her book titled: “The Cult of Personality – How Personality Tests Are Leading Us to Miseducate… Read More »Can One Size Fit All?
F.B. – Although the following article talks about churn of clients, it’s equally relevant to franchisee selection. Just change the word “client” to “franchisee” and you’ll see what I mean.… Read More »Churning and Running in Place
Recently, I’ve been experiencing flashbacks. Not the good kind I had in the 60’s, but the worst kind for our industry. Back in 1988 when I began Dynamic Performance Systems,… Read More »Is History Repeating Itself?
We’re all looking for that “magic bullet” that will tell us which applicants would be the perfect fit right at the beginning of the interview process. Unfortunately, there isn’t one.… Read More »Interviewing Techniques For Success
Have you ever wondered how a franchise candidate that seemed so promising during the selection process turned into such a nightmare? You ask yourself time and time again “How could… Read More »Avoiding the “Professional Franchise Candidate”
Over the years, we’ve all heard claims that having a positive attitude will help you become successful. Although I’ve always been a strong believer of this statement, I had never… Read More »A Cloud or A Silver Lining?
